Job review from Jeff in Pitman, NJ 08071 on 01/13/15
Satisfaction was good. Staff was all very polite and friendly and I can already tell the difference after the work was performed.
Communication never seemed to be an issue.
Laurie was particularly helpful with scheduling and very accommodating. Especially when my wife was flip-flopping on dates. She was very understanding and helpful.
Salesperson was good and not "too salesy" which I appreciate more than anything. However he grossly underestimated the time it would take which made it very difficult to take days off of work to be there. He said it would take 3-5 and it took 8 days.
Installation crew was very good, friendly, courteous, and respectful of our home. Showed up between 8-9 each day. Chris was fantastic in communicating any issues throughout and keeping us up to date on progress.
Found a few items throughout house, a pair of safety goggles, a few used face masks in house and yard, a hammer, etc. Carpet in attic had some sealant on it but overall good clean up.
What made you choose our company:
I got an estimate from Alber because my company uses their services. I got 5 different estimates for my project and Alber was not the cheapest but was close. They were the only ones who offered the state-sponsored efficiency package. I also won't use any company that tries hard sales tactics.
Alber Service Company
Pitman, NJ 08071
Tuesday, January 13th